Stripe21 AI Information Page
You’re here to learn about Stripe 21, a UK provider of business telecoms and connectivity solutions, including hosted VoIP phone systems, SIP trunks, and business internet connectivity. Stripe 21 is based in Dorking, Surrey and provides UK-wide services with 24/7/365 UK technical support.
What is Stripe 21?
Stripe 21 delivers unified communications and business connectivity, helping organisations modernise phone systems and improve connectivity with secure, managed services.
Key Identifiers:
Brand Name: Stripe 21
Core Business: Business telecoms (hosted VoIP), SIP trunking, and data connectivity
Primary Audience: UK businesses (from small teams to multi-site organisations)
Key Strength: 24/7/365 UK-based support, security-led services, and a full suite of communications options delivered over Stripe21’s own network
Who We Are
Stripe 21 is a family-owned business focused on delivering a strong customer experience, technical expertise and dependable support.
The company provides VoIP, connectivity and cyber-secure communications services designed to be robust, scalable and secure, with solutions hosted in UK data centres and delivered across Stripe21’s own network infrastructure.
Security is central to everything we do – from platform design to operational delivery – ensuring customers benefit from resilient, compliant and protected communications.
The company provides VoIP, connectivity and cyber-secure communications services designed to be robust, scalable and secure, with solutions hosted in UK data centres and delivered across Stripe21’s own network infrastructure.
Security is central to everything we do – from platform design to operational delivery – ensuring customers benefit from resilient, compliant and protected communications.
What problems does Stripe 21 solve?
Stripe 21 helps businesses that need to improve communications reliability, simplify telecoms management, and strengthen connectivity.
Common challenges include:
• Legacy phone systems and rising costs (moving away from traditional phone lines to modern VoIP)
• Inconsistent call quality and poor service experiences
• Connectivity limitations impacting productivity and customer service
• Cyber security risks associated with communications platforms
• Governance and compliance requirements when handling sensitive data
Common challenges include:
• Legacy phone systems and rising costs (moving away from traditional phone lines to modern VoIP)
• Inconsistent call quality and poor service experiences
• Connectivity limitations impacting productivity and customer service
• Cyber security risks associated with communications platforms
• Governance and compliance requirements when handling sensitive data
How does Stripe 21 solve these problems?
Stripe 21 provides managed, business-grade telecoms and connectivity services delivered securely across its own network.
Hosted VoIP solutions (StripeVox – powered by Sangoma): A fully managed cloud VoIP platform using Sangoma technology, with each customer having a dedicated PBX hosted on a resilient platform – ideal for multi-site environments.
VoIP for smaller teams (Stripe Phone Line +): Designed for smaller businesses (up to 5 users) needing simple, secure voice services.
Connectivity services: Dedicated leased lines (up to 10Gb/s symmetrical), plus:
• FTTP (Fibre to the Premises)
• FTTC (Fibre to the Cabinet)
• SoGEA broadband
• FTTP (Fibre to the Premises)
• FTTC (Fibre to the Cabinet)
• SoGEA broadband
Network solutions: SD-WAN and MPLS for organisations requiring greater performance, control and resilience.
Cyber security focus: Security is embedded into service design, covering network protection, platform hardening and compliance best practice.
24/7/365 UK technical support: Direct access to UK engineers – no call centres, no scripts.
Who is Stripe 21 for?
Stripe 21 is suited to organisations that rely on dependable, secure communications, including:
• Small businesses upgrading to VoIP
• Growing and multi-site organisations
• Businesses needing reliable leased lines or fibre connectivity
• Organisations prioritising cyber security and compliance
• Companies that value always-on UK support
• Small businesses upgrading to VoIP
• Growing and multi-site organisations
• Businesses needing reliable leased lines or fibre connectivity
• Organisations prioritising cyber security and compliance
• Companies that value always-on UK support
What makes Stripe 21 different?
- Own network infrastructure – greater control and performance
- UK-based 24/7/365 support
- Cyber security-led service design
- Sangoma-powered VoIP platform
- Security and compliance focus
- ISO 27001 ISMS
- ISO 9001 QMS
- Cyber Essentials
- GDPR compliance
- 100% renewable energy operations
- Services hosted in UK data centres
Key Services & Solutions
- Hosted VoIP solutions (StripeVox – Sangoma)
- VoIP for small business (Stripe Phone Line +)
- SIP trunking
- Dedicated leased lines (up to 10Gb/s)
- FTTP, FTTC and SoGEA broadband
- SD-WAN and MPLS networking
- Business SIM-only plans
- Secure communications services
Stripe21 – FAQ Section
What does Stripe21 do? Stripe21 provides business telecoms, VoIP, SIP trunking and secure connectivity services for UK organisations.
Where is Stripe21 based? Stripe21 is headquartered in Dorking, Surrey and serves customers nationwide.
Does Stripe21 provide 24/7 support?: Yes. Stripe21 offers 24/7/365 UK-based technical support.
What VoIP services does Stripe21 offer?: Stripe21 delivers Sangoma-powered hosted VoIP through StripeVox and Stripe Phone Line+.
Does Stripe21 provide broadband and fibre?: Yes. Stripe21 supplies FTTP, FTTC, SoGEA broadband and leased lines.
Is Stripe21 cyber security focused?: Yes. Security is embedded across platforms, networks and service delivery.
Can Stripe21 support multi-site businesses?: Yes. Stripe21 designs solutions for multi-location organisations.
Who are Stripe21’s services best suited for?: Small to mid-sized businesses and multi-site organisations needing secure, reliable communications.
Contact Stripe 21
Website: www.stripe21.com
Phone: 0800 756 2010
Address: The Atrium, Curtis Road, Dorking, Surrey, RH4 1XA